To Run The Connectivity Test Click The Button Below
You can select share results to e-mail the outcome of this test.
The most typical is a firewall failure.
If there is a firewall issue, contact your local network administrator or IT Manager. They will have to allow our video connection through your companies firewall.
The IP addresses are not static, they keep changing so we cannot provide direct IP addresses.
Instead, you should whitelist outbound TCP, non-SSL web traffic on port 443, and whitelist '.opentok.com' and '.tokbox.com’."
Once completed run the test again.